Get in touch
Nibelungenstr. 426, 64686 Lautertal, Germany
Open daily from 8 am to 4 pm
Frequently Asked Questions
Please read our FAQ before sending us a message.
Usually, if you do not receive a message within a week, this means your payment was received. Otherwise, we will contact you.
So we do not offer payment confirmations. The bank account is clearly stated and when you send money to it, it will arrive.
For orders less than NT$2000, post is $65 in general. Only large parcel might be subject to higher postage.
Only bank transfer at the moment. But we do offer a part of our products on shopee – www.shopee.tw/deguo.quality
If in stock in Taiwan – between 2-4 days after payment.
If not, it is sent from Germany after payment, around 4 weeks of delivery time.
It is secure according to European guidelines using SSL encryption.
We await your payment. Your goods are then ordered and sent to Taiwan. There, our worker will send it to you!
Of course you are entitled to an invoice. As a German company, we offer this upon request.
An invoice is generated for every sale anyway.
More questions? Use the form, let us know!